Transportation Supervisor - Westin Vacation Club Maui in Sheraton Maui Resort and Spa at Marriott Vacations Worldwide Call Center

Date Posted: 1/20/2020

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

JOB SUMMARY 

 

Document all vehicle incidents and provide reports of incidents to manager/supervisor. Review shift logs/daily memo books. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Monitor and direct all vehicle traffic on property to ensure vehicles are legally parked and to maintain a smooth and efficient flow of traffic. Communicate parking procedures to guests/visitors. Arrange transportation for guests/visitors, record advance transportation request. Maintain security of vehicles and vehicle keys. Monitor and maintain parking areas/levels, report any potential security problems to manager/supervisor. Inspect property vehicles.   

 

Assist management in training, scheduling, evaluating, disciplining, and motivating employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process.  

 

CORE WORK ACTIVITIES 

  • Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets.  

  • Welcome and acknowledge guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation.  

  • Speak using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette.  

  • Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of employees.  

  • Ensure adherence to quality standards.  

  • Stand, sit, or walk for an extended period of time.  

  • Read/visually verify information in a variety of formats. Grasp, turn, manipulate, move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds. Reach overhead and below the knees. 

  • Perform other duties as assigned.  

  • Attention to customer service with a professional and pleasant personality. 

  • Available to work a flexible schedule including evenings, weekends, and holidays.     



Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.