Sourcing Manager - Hawaii in Resort Ops Hawaii Regional at Marriott Vacations Worldwide Call Center

Date Posted: 11/4/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

*Preferred candidates in Hawaii market.
*May consider remote candidates within market.
*Relocation Assistance Provided

CLS Band Generic Position Summary

As a member of the professional staff, contributes specialized knowledge and skill in a discipline (e.g. Accounting, Finance, Human Resources, Information Technology, Operations Planning & Support, Sales & Marketing) area to support team and/or department business objectives. Generally works under limited supervision, but within established guidelines, producing and analyzing more complex business information to assist in the decision-making process.


Specific Job Summary (describe the nature and purpose of the position)

Reporting to the Regional Talent Acquisition Manager and Talent Management Centre of Expertise (COE), the TA Sourcing Partner manages the delivery and implementation of talent acquisition programs, processes, procedures, and systems in compliance with all relevant employment regulations for region. The role supports the regions specific recruiting strategies for management and hourly positions in alignment with the COE defined corporate Human Resources strategies. The TA Sourcing Partner will work with the site leadership at each location within his/her region to understand and define their hourly staffing requirements and to provide subject matter expertise to develop candidate specifications that will meet business needs as appropriate. The incumbent will keep up to date with current recruiting best practices and methods and maintaining good relationships with local market employment programs, and Community Based Organizations, schools, etc. This role will concentrate on all aspects of the recruitment lifecycle. In this role, there will be a need to travel approximately twenty five percent of the time.

CLS Generic Expected Contributions

  • Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.
  • Responds to, solves and makes decisions on more complex/non-routine business requests with limited to moderate risk.
  • Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
  • Assists more senior associates in achieving business results by:

- identifying opportunities to enhance the effectiveness of business processes.

- providing training and technical guidance to less senior staff, where appropriate, and serving as point-of-contact for problem resolution.

- participating in setting department operating plans.

- recognizing and celebrating team successes.

- achieving results against budget within scope of responsibility.

  • Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
  • Performs other duties as appropriate.

Specific Expected Contributions (including duties and responsibilities)

  • The TA Sourcing Partner works closely with the Talent Acquisition Partner and site leadership to provide an Hourly Sourcing strategy for site and for all hourly positions.
  • Assists site leadership in creating and fostering relationships with local schools and community-based organizations within the region (which the COE associates may not be familiar with).
  • Works with site leadership to design and execute hourly site recruiting strategies and plans within designated market.
  • Conduct research and true labor market expert within the Region, with insight on who and where the best talent is, what the labor market trends are, and how the site should position themselves to best attract talent in that space.
  • Would monitor and analyze leading metrics within the Region to stay ahead of hard-to-fill sourcing needs. Develops existing relationships within the region (schools, recruiters etc.) that were established under Marriott International.
  • Would research and utilize various recruitment methods within the region, depending on the response rates, including:

o posting on Job Boards

o placing adverts in local press

o hosting career nights and job fairs

o having a presence at job fairs.

  • Job requires sourcing managers to design/drive grass roots recruiting efforts.
  • May works directly with Change Management/Internal Communications to ensure new policies, processes, tools, etc. are communicated to the end users in an accurate and timely manner.
  • Surfaces any recruiting issues at the site with the potential to escalate to the Regional Human Resources Team and/or Center of Excellence, if necessary.
  • May be the first point of contact for the Leadership Team at each resort (within his/her region) for any Recruiting requests.
  • Designs and helps to design and develop Recruiting-related processes within the hourly space pertinent to the sites in his/her region.
  • Reviews and analyzes applicant survey results. Identifies trends in feedback and provides follow up for issue resolution and/or appropriate communication to the businesses.
  • Works to harness the increasing capabilities of technology within in the Recruiting world, with specific emphasis on Social Media (LinkedIn, Twitter, Facebook etc.).
  • Upskills site leadership on Global Recruiting Systems.
  • Acts as a local consultant and liaison with Global Shared Services on Hourly recruitment strategies and efforts and may be called upon to engage in tactical efforts associated with these strategies. Partners with Global HR Services in developing and implementing Tier II and Tier III sourcing for designated market.


CLS Generic Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

Generally a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Technology). College degree and/or relevant experience typically required.

Specific Candidate Profile (the education, experience, skills and attributes that are important for this position)


  • Four-year Bachelor's Degree in Business Administration or related degree or equivalent work experience.


  • Three (3) to five (5) years of progressive Talent Acquisition/Recruiting experience.
  • Proven experience in building strong community-based organization (CBO) relationship within specific region preferred.
  • Expert in hourly candidate sourcing preferred.
  • Experience with developing/executing local recruiting strategies designed to target hard to fill positions.
  • On-property resort or hotel experience/knowledge preferred.


  • Must be able to meet deadlines.
  • Must have excellent people skills.
  • Possesses leadership presence and professional demeanor; a leader who collaborates and resolves issues; influences without authority.
  • Is a team player with credibility who works with a high degree of independence.
  • Is results oriented; delivers results under difficult conditions and demonstrates balanced judgment under pressure; persistent-- drives ideas.
  • Develops and maintains effective relationships with a broad group of stakeholders in order to foster trust and influence key decisions.
  • Excellent written and verbal communication skills.
  • Makes decisions in a timely manner, sometimes with incomplete information.
  • Analyzes and assesses situations to find effective solutions; creative problem solver; engages in fixing the problem; makes decisions using data.
  • Possesses strong organizational skills and ability to manage multiple tasks.
  • Initiates, implements and supports change within the organization; is proactive in removing barriers or accelerating its pace.
  • Strong mediation skills to facilitate a constructive approach to deal with conflict
  • Knows "mechanics" of applicant tracking system(s) (both hourly and management); computer literate (sound understanding of databases and supporting systems).
  • Comfortable challenging organizational norms and accepted thinking to improve effectiveness.
  • Stays current with HR trends and best practices.
  • High degree of integrity in dealing with sensitive information.
  • Integrates and balances priorities, work activities and resources for the benefit of multiple key stakeholders.
  • Active learner - enhances personal, professional and business growth through new knowledge and experiences; pushes the organization to learn from other industries' standards and practices.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


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