Paralegal in Interval International at Marriott Vacations Worldwide Call Center

Date Posted: 10/30/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Generic Position Summary

As a member of the professional staff, contributes general knowledge and skill in a discipline area (e.g. Accounting, Finance, Human Resources, Information Resources, Operations Planning & Support, Sales & Marketing) to support team and/or department objectives. Generally works under close supervision or within well-established guidelines to complete routine tasks.

Specific Job Summary

Assists paralegals & attorneys by performing a variety of law-related tasks under the direction or an attorney, i.e., substantive legal research, drafts, reviews and analyzes more complex legal documents & business communications, and performs related duties.

Generic Expected Contributions

  • Performs the following types of basic tasks: analysis, auditing, budgeting, forecasting, programming, research, report generation, and software integration.
  • Responds to, solves and makes decisions on standard/routine business requests with limited risk.
  • Responsible for own work and contributing to team, department and/or business results. May direct work of non-management staff.
  • Assists more senior associates in achieving business results by:

- utilizing technical knowledge and skills to enhance business processes.

- establishing priorities for self and, where appropriate, others.

- allocating own time effectively to meet goals in a manner that does not disadvantage other associates or groups.

- contributing to department/unit budget as appropriate (i.e., input, following guidelines, etc).

  • Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.
  • Performs other duties as appropriate.

Specific Expected Contributions

Legal Knowledge

* Comprehension and utilization of more complex legal terminology based on his or her area of practice; begins to develop skills to perform legal and factual research of a moderately complex degree to identify issues and relevant matters

* Understands basic legal aspects of assigned work and how it relates to overall project

Business Knowledge

* Understands moderately complex aspects of practice area substantive work

* Understands MVW's organizational structure/BSC/Internal Processes, i.e., PSM, CRM and NPM -- what they do, how the Law Department fits in, what impacts the business and practice area work and relationships

* Understands MVW's Key Enterprise Strategies, Measures, and Definitions

* Understands the Law Department's Balanced Scorecard and his/her role in achieving business strategies

* Identifies resources to get the job done


* Understands & participates in the creation of and commitment to organizational norms and operating principles of defined by the Law Department

* Holds self accountable for achieving results and assists others in achieving results

* Assists in implementing changes

* Addresses conflict in a timely & pro-active manner and encourages others to address conflict in a timely & pro-active manner

* Contributes to team results

* Takes actions to make changes work

* Copes with change effectively and helps others to cope with change

* Maintains the highest standards of ethical conduct and re-enforces this behavior in others

* Understands the importance of preserving client confidence and privileged/sensitive communications is instilled in others to be an uncompromising obligation

* May become responsible for the mentoring and training of other paralegals

Managing Execution

* Demonstrates ability to work with minimal supervision on substantive tasks and as part of a team

* Drafts, reviews and analyzes moderately complex documents and correspondence, as directed

* Accumulates/compiles data and information, assimilates it, and using own thought process (as opposed to transcribing someone else's thoughts or notes)

* Approaches work with a sense of urgency and purpose

* Allocates time and resources with minimal direction

* Monitors and prioritizes own work flow to maximize results, as directed

* Follows through on inquiries, requests and complaints

* Overcomes obstacles to accomplish challenging objectives, as directed

* Interacts with outside entities, such as government offices, regulatory agencies, corporations and other law firms, as appropriate

* Utilizes, creates, or establishes procedures to be able to organize, coordinate and retrieve documents

* Begins to accumulate specific and detailed knowledge and understanding of moderately complex to complex issues in one or more legal practice areas

* Understands specific legal aspects of assigned work and how it relates to overall project

Building Relationships

* Treats people fairly, with dignity and respect, and is pro-active in encouraging others to do the same

* Meets goals in a manner that does not disadvantage other associates or groups and works with others to do the same

* Demonstrates business ethics and personal integrity and instills this behavior in others

* Demonstrates good listening skills and forms responses by striving for "Win -- Win" results

* Is a pro-active and valued participant on teams and exhibits commitment to the team goals

* Encourages open communication and deals directly with problems

* Is a motivator for positive results

Generating Talent and Organizational Capability

* Identifies others within and outside of MVW who are potential sources of talent for specific areas and/or functions, as well as assists in the recruiting for and filling of new/vacant positions

* Begins to develop coaching and counseling skills

* Recognizes that paralegals are a valuable resource. Strives to motivate, train, develop and recognize paralegals in order to retain the best and the brightest

* Constantly strives to "raise the bar" on standards to produce more and consistently higher work

Learning and Applying Personal Expertise

* Works in tandem with supervisor to improve and increase skills and knowledge as identified

* Shares "best practices" with less experienced paralegals

* Independently seeks to enhance own skills level and knowledge

Generic Candidate Profile

Successful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:

Usually a professional position with general knowledge in a discipline (i.e., Accounting, Human Resources, Information Resources). College degree and/or related experience typically required.

Specific Candidate Profile

  • Excellent employment record and references
  • Relevant work experience (minimum of 3 years) and undergraduate degree or paralegal certificate preferred; has basic corporate and/or real estate transactional paralegal experience
  • Computer skills to include advanced word processing; basic legal research (Lexis, Westlaw, etc.)
  • Excellent organizational and interpersonal skills
  • Excellent written and oral communication skills; active listeners

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.