Owner Marketing Package Sales in Orlando, FL at Marriott Vacations Worldwide Call Center

Date Posted: 11/27/2019

Job Snapshot

Job Description

Job Description

Position Summary:

Responsibilities:

  • Effectively manage company assigned leads and customer call backs to book preview vacation packages in accordance with performance standards. Perform data entry functions to ensure that calls are properly documented and entered into company database systems.
  • Follow all preview package Details of Participation to ensure qualification of guests and to fully disclose all package details pertaining to location, accommodations and package inclusions.
  • Represent all Vistana Signature Experiences properties with knowledge and brand voice. Maintain performance within established departmental and individual Service Levels. High energy, positive attitude, and effective presentation and closing skills.
  • Establish rapport with Owners to encourage ongoing relationship and lead harvest opportunities.

Job Requirements

Requirements:

  • Personable with strong verbal and written communications skills. 
  • Ability to negotiate and resolve Guest objections.
  • Desktop computer proficiency for application and resource use.
  • Ability to support and uphold written Details of Participation.
  • Excellent CRM Skills
  • Proven Organizational Skills
  • Prior Call Center Sales Experience preferred
Diversity Commitment
 

We celebrate the diversity of people, ideas and cultures. We believe our differences are what make us better – a better place to work, a better place to grow, enabling a better way to see the world. We are fully committed to providing equal employment opportunities in all employment practices, without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, veteran's status, disability, sexual orientation, gender identity, or gender expression. The Company complies with the law regarding reasonable accommodation for disabled employees and applicants.

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