Offsite Vacation Sales Concierge in Hilton Head M&S Office at Marriott Vacations Worldwide Call Center

Date Posted: 10/8/2018

Job Snapshot

Job Description

Marriott Vacation Club®, a leader in the vacation ownership industry, is seeking motivated individuals with concierge and customer service experience to join our award-winning sales and marketing team. We are currently looking for driven individuals with outgoing personalities who are financially motivated to work with guests at Marriott® hotel properties to promote the Marriott Vacation Club Destinations® Program. As a Vacation Sales Concierge, you will offer hotel guests financial incentives in exchange for learning about our points-based ownership product.

What's in it for you?

  • Hotel and resort discounts
  • Immediate 401(k) company match up to 6%
  • Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)
  • Positive work environment
  • Growth and development opportunities

What you will do?

  • Engage with hotel guests at lobby desk locations and provide elevated customer service.
  • Schedule sales presentations and manage customer expectations.
  • Provide the highest level of service to exceed budgeted sales presentations and volume production goals.
  • Ensure that all guests who attend a sales presentation meet eligibility requirements and are open to learning more about Marriott Vacation Club products and services.

What are the requirements?

  • Strong persuasion skills
  • Computer skills
  • Stand, sit and walk for extended periods of time
  • Flexible schedule including weekends and holidays
  • Excellent phone communication skills and/or interpersonal skills interacting with guests
  • Service focused
  • Detail oriented with process and follow-up
  • Financially motivated
  • Concierge and/or sales experience preferred
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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