Manager, Legal Technology & Records Management in Westwood Corporate Headquarters at Marriott Vacations Worldwide Call Center

Date Posted: 9/24/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Job Summary/Expected Contributions

As a member of the professional staff of the Marriott Vacations Worldwide ("MVW" or the "Company") Law Department, the primary responsibilities of this position are:

  • Work closely with MVW's Information Technology Department ("IT") to act as the Law Department's contact for software acquisition, software upgrades, application training, and day-to-day end user assistance for computers, software, printers, copiers, scanners, telephone and voicemail systems, video conferencing and AV setup and takedown services, and system setups and moves.
  • Assist with Law Department-related software development, customization, and implementation initiatives, including scoping, scheduling, and budgeting.
  • Assist with the implementation, upgrade and improvement of third-party applications, including iManage, GaLexy, SharePoint, Workshare and other systems and tools utilized by the Law Department.
  • Provide technology and process training for members of MVW's Law Department, including new hire training.
  • Build relationships and collaborate with Law Department practice groups and IT functions across the Company to support Law Department information technology systems and applications.
  • Assist the Law Department's Litigation & Compliance practice group to collect, preserve and produce electronically stored information in litigation and investigative matters.
  • Manage legal technology vendor relationships, including continued assessment of value delivered against value sold.
  • Provide budgetary assistance for the Law Department's software, applications and equipment needs.
  • Manage and administer the records retention process and procedure established for the Law Department.
  • Create and maintain various status reports.
  • Perform other duties and special projects as assigned. This position reports directly to the Senior Vice President and Associate General Counsel -- Litigation & Compliance.
Candidate Profile
  • Bachelors degree in Computer Science or a related field, or certificate in technology, or equivalent qualifying work experience.
  • Minimum of three years of technical desktop application support experience in a law firm or corporate legal department environment, or a minimum of 7 years of experience providing technical support or technology project delivery management experience.
  • Proven experience working with multiple third-party applications and development and/or customization .
  • Experience with interpreting system detail design documents and system testing.
  • Familiarity with legal and compliance applications and services (e.g., contract management, matter management/e-billing, document management systems) preferred.
  • Familiarity with electronic discovery preferred.


  • Excellent organizational and interpersonal skills.
  • Excellent written and oral communication skills; active listener.
  • Ability to work independently and as part of a team.
  • Ability to manage multiple tasks at the same time.
  • Ability to work well under pressure.
  • Level of expertise/knowledge to manage tasks that have an impact on business.
  • Ability to set/adjust priorities effectively.
  • Strong attention to detail.
  • Sound judgment and use of discretion.
  • Flexibility to adapt to continually changing work priorities.
  • Diligence, dependability and strong work ethic.
  • Strong analytical skills.
  • Outstanding organizational skills.
  • Ability to identify and resolve problems immediately.
  • Ability to adapt to a fast-changing environment to meet deadlines both as an individual and as part of a team.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.


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