Manager Accounting, Accounts Receivable in Orlando Operations Center at Marriott Vacations Worldwide Call Center

Date Posted: 2/22/2021

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

System Title Accounting Manager, Accounts Receivable


This position is responsible for overseeing and management of all day-to-day management of the AR workflow and ensures the consistent operation of all Accounts Receivable related functions to include timely and accurate month end close. Provides the AR team with effective oversight, individual care, training, and development. Leads by example and support to effectively maximize departmental growth and efficiency across..


Education and Experience

  • 4-year Bachelor’s degree in accounting or related field; prior supervisor experience


Management of COA Accounts Receivable Teams

  • Utilizes interpersonal and communication skills to influence and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
  • Creates a working environment that enables the retention of top talent, where individuals perform at their best.
  • Establishes and maintains open, collaborative relationships with employees.
  • Provides excellent leadership (e.g., differentiates top performers, fosters teamwork and encourages work/life balance).
  • Ensures that regular on-going communication occurs with employees to create awareness of business objectives, communicate expectations, and recognize performance.
  • Celebrates successes by publicly recognizing the contributions of team members.

Managing Work, Projects, and Policies

  • Generates and provides accurate and timely results in the form of reports, presentations, etc.
  • Managing a small team (7 staff members) of accounts receivable.
  • Oversee billing to ensure billing accuracy and timeliness of annual COA billings.
  • Manage cash application, ensure Advance Payments accounts balance to Sun system are applied properly.
  • Support and work to ensure all General Ledger coding is accurate for accurate reporting
  • Review Collection Reports for accuracy at end of month
  • Review and approve DIL/FC and unsold billings and ensure DIL/FC are balanced and posted correctly.
  • Managing the annual billing process which includes coordination, preparation, balancing and mailing of annual and monthly owner billings in a timely manner.
  • Ensure execution of cash disbursements for payment of associations’ expenditures in accordance with disbursement policies.
  • Support accounting team on any questions, and any problem solving  that may be needed for NOB, Annual billing,  etc.
  • Identifies opportunities for continuous improvement in department procedures; implements changes as needed; monitors recommended procedures to prove enhancements have added to efficiency and productivity.
  • Works across the Division and key stakeholders as needed to expedite resolution of issues.Ensure Accounts Receivable balances at end of month and reports distributed timely.
  • Ensures account balances are supported by appropriate documentation in accordance with SOPs.
  • Ensures compliance with Standard Operating Procedures (SOPs).

Manage workflow and utilize A/R and Treasury teams to support each other/ Assist teams with IT, policy, authorizations, problem solving/ and hands on working to fill in gaps. Approve JEs. / Review and Approve Bank Reconciliations./ Review and approve owner refunds. / Approve AP vouchers. Review and approve cash funding and wires.

Demonstrating and Applying Accounting Knowledge

  • Demonstrates knowledge of job-relevant issues, products, systems, and processes.
  • Uses computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
  • Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Keeps up-to-date technically and applying new knowledge to your job.

Providing Financial Information and Guidance to Others

  • Responsible for day to day management and evaluating performance of personnel under their reporting structure.  This person also recommends training requirements and has the duty to keep staff at highest level of skill necessary to meet company needs and objectives.
  • Communicates financial concepts in a clear and persuasive manner that is easy to understand and drives desired behaviors.
  • Advises the Finance and Accounting Managers on existing and evolving operating/financial issues.
  • Leverages technology and effectively uses information systems and tools to generate financial reports and provide managers with relevant data support to drive decision-making.

Maintaining Finance and Accounting Goals

  • Submit reports in a timely manner, ensuring delivery deadlines.
  • Ensures receiveable balances are documented accurately.
  • Achieves and exceeds goals including performance goals, team goals, etc.
  • Develops specific goals and plans to prioritize, organize, and accomplish your work.
  • Monitors systems to ensure accuracy of data (e.g., A/R ) and support the achievement of billing and collection goals.
  • Supports a strong accounting & operational control environment to safeguard assets, improve operations and efficiencies and manage business risks.

Additional Responsibilities

  • Provides information to managers, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Informs and/or updates the manangers, the peers and the subordinates on relevant information in a timely manner.



  • Adaptability - Maintains performance level under pressure or when experiencing changes or challenges in the workplace.   
  • Communication - Conveys information and ideas to others in a convincing and engaging manner through a variety of methods.
  • Problem Solving and Decision Making - Identifies and understands issues, problems, and opportunities; obtains and compares information from different sources to draw conclusions, develop and evaluate alternatives and solutions, solve problems, and choose a course of action.
  • Professional Demeanor - Exhibits behavioral styles that convey confidence and command respect from others; makes a good first impression and represents the company in alignment with its values.

Managing Execution

  • Building and Contributing to Teams - Actively participates as a member of a team to move the team toward the completion of goals.
  • Driving for Results - Sets high standards of performance for self and/or others; assumes responsibility for work objectives; initiates, focuses, and monitors the efforts of self and/or others toward the accomplishment goals; proactively takes action and goes beyond what is required.
  • Planning and Organizing - Gathers information and resources required to set a plan of action for self and/or others; prioritizes and arranges work requirements to accomplish goals and ensure work is completed.

Building Relationships

  • Coworker Relationships - Interacts with others in a way that builds openness, trust, and confidence in the pursuit of organizational goals and lasting relationships. 
  • Customer Relationships - Develops and sustains relationships based on an understanding of customer needs and actions consistent with the company’s service standards.
  • Global Mindset - Supports employees and business partners with diverse styles, abilities, motivations, and/or cultural perspectives; utilizes differences to drive innovation, engagement and enhance business results; and ensures employees are given the opportunity to contribute to their full potential.

Generating Talent and Organizational Capability

  • Organizational Capability - Evaluates and adapts the structure of own assignments and suggests improvements to work processes to best fit the needs and/or support the goals of an organizational unit.
  • Talent Management - Provides support and feedback to help individuals develop and strengthen skills and abilities needed to accomplish work objectives.

Learning and Applying Professional Expertise

  • Applied Learning - Seeks and makes the most of learning opportunities to improve performance of self and/or others.
  • Business Acumen - Understands and utilizes business information to manage everyday operations.
  • Technical Acumen - Understands and utilizes professional skills and knowledge in a specific functional area to conduct.
  • Auditing and Reconciliation - The ability to recognize, research, and resolve discrepancies in financial data, and create flow charts on main accounting and control cycles (A/R, AP, Cash) to facilitate understanding of key control points.
  • General Finance and Accounting - The ability to perform bookkeeping procedures, proficiently use financial systems technology, and accurately complete general ledger entries; knowledge of database structures in order to obtain financial queries; establish Cash flow statements and cash flow forecast with a good understanding the financials flows and the working capital needs.
  • Analysis - The ability to create and maintain spreadsheets as well as analyze and summarize financial data using appropriate financial software.
  • Accounting Knowledge - Knowledge of general accounting principles and current company accounting policies and procedures. This includes general accounting and financial reporting, auditing, accounts payable, and accounts receivable.
  • Auditing Skills - The ability to perform auditing procedures, including the ability to recognize, research, and resolve discrepancies in financial data.
  • Accounts Payable and Accounts Receivable - Knowledge of Accounts Payable and Accounts Receivable processes, including knowledge of subledger reconciliation and controls.
  • Basic Competencies - Fundamental competencies required for accomplishing basic work activities.
  • Basic Computer Skills - Uses basic computer hardware and software (e.g., personal computers, word processing software, Internet browsers, etc.).
  • Mathematical Reasoning - Demonstrates ability to add, subtract, multiply, or divide quickly, correctly, and in a way that allows one to solve work-related issues.
  • Oral Comprehension - Demonstrates ability to listen to and understand information and ideas presented through spoken words and sentences.
  • Reading Comprehension - Demonstrates understanding of written sentences and paragraphs in work-related documents.
  • Writing - Communicates effectively in writing as appropriate for the needs of the audience.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture