Maintenance Tech in A Place at the BCH III at Marriott Vacations Worldwide Call Center

Date Posted: 8/1/2020

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

POSITION REPORTS TO:             Maintenance Supervisor

JOB SUMMARY:        

To ensure guest satisfaction and safety by providing efficient and courteous servicing of guest request; maintain guest service and public areas in good repair. Ensure maximum resort profitability by wise and efficient use of equipment, tools and supplies.  The Resort prides itself in the level of personalized service we provide.  Therefore, we expect our Staff to maintain a high level of integrity and service and to always attend to our guests’ needs in a professional manner.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

General upkeep, preventative maintenance and minor repairs as needed to keep units in a like new working condition, to include but not limited to plumbing, painting, tiling, electrical, carpentry and furnishings replacement. Exterior painting and repairs as needed to parking lot, poolside area, buildings and walkways. Preventative maintenance to equipment used by landscapers, housekeeping and maintenance. Organize and keep inventory of stocked replacement items. 0 Re-keys, replaces and repairs door locks as required. Repairs or replaces stove burners as needed. Replaces switches, plugs, circuit breakers and light fixtures, light bulbs and heating and air conditioning filters, fan belts on motors when needed. Provides minor repair to door and gate hinges. Oils and lubricates motors as needed. Performs other duties as required. Participate in all required health and safety meetings/classes. Conduct themselves in a professional manner at all times. Follow all rules and regulations set forth in the latest employee handbook. Assist with any special projects as assigned by Supervisor. Ability to accept constructive criticism and understand/follow posted work rules and procedures. Has the ability to follow directions from a supervisor and interact well with co-workers, subordinates and supervisors. Participates in all required health and OSHA safety meetings/classes. Performs any other various duties that may be assigned by the General Manager, Assistant Manager, Front Desk Supervisor or VRI Director of Resorts.

Job Expectations

1.   Display a pleasant, professional and guest oriented attitude at all times.

2.   General knowledge of hand tools and small power tool use.

3.   Maintain equipment used in quality manner and use in an appropriate safe manner.

4.   Be able to diagnose problems, troubleshoot and determine a course of action in order to          efficiently complete a task and restore to working order.

5.   Understand guests/guestrooms security, privacy and comforts.

6.   Comply with resort and department codes, policies, procedures and regulations.

7.   Be willing to participate in team efforts and communicate with fellow employees.

PHYSICAL DEMANDS:

Physically able to walk/stand through an extensive facility, climb ladders as needed, drive vehicles of all types; work in extreme cold/heat as necessitated by local weather conditions. Must be able to lift 50 pounds.

WORK ENVIRONMENT: 

All weather conditions will be experienced. Environment may include exposure to fumes, chemicals, mold, and other possible allergens. Must be comfortable working in heat, cold or inclement weather for sustained periods of time.

QUALIFICATIONS:  

Minimum Education (or substitute experience) required:           

  • High school diploma or equivalent
  • Certification in plumbing, pool maintenance, painting
  • HVAC and CPR certification preferred

Minimum Experience required:                           

  • 2+ years in a related field

Skills Required:

  • Must have good oral and written communication skills
  • Excellent interpersonal skills


Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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