Housekeeper in Saint Kitts at Marriott Vacations Worldwide Call Center

Date Posted: 9/24/2019

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

POSITION SUMMARY 

Responds promptly to requests from guests and other departments. Fills cart with supplies and transports cart to assigned area. Enters guest rooms following procedures for gaining access and ensuring vacancy before entering.  Replaces guest amenities and supplies in rooms. Replaces dirty linens and terry with clean items. Makes beds and folds terry. Cleans bathrooms. Removes trash, dirty linen, and room service items. Checks that all appliances are present in the room and in working order. Straightens desk items, furniture, and appliances. Dusts, polishes, and removes marks from walls and furnishings. Vacuums carpets in guest rooms and hallway.  

Reports accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follows all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other associates. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. 

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.