Golf & Event Sales Coordinator in Marriott's Shadow Ridge at Marriott Vacations Worldwide Call Center

Date Posted: 10/2/2018

Job Snapshot

Job Description

Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.

Job Summary

Contact all in-house groups prior to arrival to sell and coordinate golf, golf amenities, retail amenities, on-course concessions, restaurant reservations, etc.Collaborate with other departments to coordinate the needs of the group. Act as liaison between Sales Office and Property Sales to check golf availability and contract golf groups. Attend all site inspections, pre-planning visits and pre-con meetings. Proactive sales calls to all groups turned definite that have not yet secured golf. Responsible for providing weekly up to date/accurate on the books reports.Responsible for definite contracts turnover process (agreements, deposits, etc to accounting -- tournament file to tournament office for event execution)Responsible for retail sales to in house groups. Responsible for group concession sales to all golf groups. Account tracking and reporting. Professional handling of team member and other internal stakeholder requests.Professional handling of customer requests. Compiling data and creating reports from Marriott internal data sources (e.g., MRDW, SFA, MarRFP database). Provide SFA support including data input and report generation, as required. Communicate with internal/external customers as directed.

Follow company policies and procedures; ensure uniform and personal appearance are clean and professional; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Reach, bend, twist, pull, and stoop; grasp, turn, and manipulate objects; move, lift, or carry objects weighing less than or equal to 25 pounds; stand, sit, or walk for an extended period of time. Perform other reasonable job duties as requested.

Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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