Are you ready to grow your dream career while making others' vacation dreams come true? Marriott Vacations Worldwide is a world premier organization for Vacation Ownership with resorts at destinations around the globe. Join our team and help deliver unforgettable experiences that make vacation dreams come true.
* Fluent English and French*
SUMMARYProvide excellent customer service to the Marriott Vacation Club owners.
CANDIDATE REQUIREMENTS
Successful candidates should possess knowledge and experience and demonstrate strong skills as follows:
- Fluency in English is required
- An out-going people-oriented personality which conveys pride in working for Marriott Vacation Club, demonstrated by a willingness to assist and to go the extra mile.
- Ability to function in a fast-paced environment handling multiple priorities simultaneously. To be able to deal with situations of a dynamic nature; to be able to modify plans, actions and decisions in light of changing situations and circumstances.
- Perform all tasks and any other tasks as required by management in a timely manner ensuring all deadlines are met.
- Comply with MVC policies and procedures
- To be able to clearly express oneself through oral means; to properly use such technical factors as grammar, vocabulary, eye contact, and voice inflation.
- Ability to apply common sense understanding to carry out detailed, involved instructions; to deal with problems involving several concrete variables in a form standardised situation.
- Maintain computer systems knowledge.
- Work with all MVC colleagues as a team, supporting the needs within that team and those of the business at all times.
- Be proactive and have a flexible approach to work, meeting the needs of the team and business at all times.
- Be a team player and an excellent communicator
- Be able to demonstrate excellent letter writing skills using a high standard of English
- Be assertive when the situation requires it.
- Excellent organisational skills in order to manage multiple task priorities simultaneously.
- Goal oriented, self-motivated
- Be able to demonstrate a high level of accuracy.
- To maintain confidentiality regarding all business matters
- To take a proactive approach to customer service
- To maintain a working knowledge of all Marriott Vacation Club product lines
Be able to liaise effectively with all levels of clientele and levels of the organisation
